Chealsea88 Terms & Conditions – Platform Usage Guidelines

1Definitions & Interpretation

In this Chealsea88 Terms & Conditions document, the following words and phrases carry the meanings stated unless the context requires otherwise:

• "Chealsea88" refers to the online casino platform accessible via chealsea88.net, including all services, games, and features available on it.
• "User" or "Member" refers to any individual who has registered an account with Chealsea88 and uses the services on this platform.
• "Account" refers to a user account officially registered through the Chealsea88 registration process.
• "Balance" refers to the total funds held in a user's Chealsea88 account at any given time, excluding any bonuses that have not yet met the wagering requirements.
• "Bonus" refers to any free credits, bonus funds, free spins, or other incentives granted by Chealsea88 to members subject to the applicable terms and conditions.
• "Winnings" refers to funds earned through legitimate gaming activity on the Chealsea88 platform.
• "Wagering Requirement" refers to the minimum number of times a bonus amount must be wagered before a withdrawal to a bank account or e-wallet is permitted.
• "Platform" refers to the complete technical system, user interface, games, and infrastructure that supports the operations of Chealsea88.

Any term not specifically defined herein shall be interpreted according to its common meaning in the context of the online gambling industry and applicable Malaysian law.

2Eligibility & Registration

To register and use the Chealsea88 platform, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age at the time of registration and at all times when using the platform.
• You must be a private individual registering in your own name — not on behalf of a company, organisation, or any other third party.
• You are not prohibited from participating in online gambling activities by any law, regulation, or court order applicable to you.
• You are not an employee, agent, or immediate family member of any Chealsea88 employee or direct service provider of Chealsea88.
• All information you provide during registration is true, accurate, and up to date.

During the registration process, you are required to provide complete and accurate information, including your full name, active email address, valid Malaysian phone number, and any other required details. Chealsea88 reserves the right to request identity verification documents at any time, including a copy of your MyKad or passport, to verify each member's identity.

3Account Usage

Your Chealsea88 account is for your personal use only. You are solely responsible for the security of your account and all activity that takes place within it.

• You are solely responsible for keeping your account password confidential. Do not share your password with anyone, including family members.
• Any activity that occurs within your account is considered to have been carried out by you, unless you have promptly reported unauthorised access to the Chealsea88 support team.
• Accounts may not be transferred, sold, or used by any other person for any reason.
• Chealsea88 reserves the right to freeze an account for investigation purposes if there is unusual activity or reasonable suspicion of misuse.
• You must notify Chealsea88 immediately if you suspect your account has been accessed without authorisation or your password has been compromised.
• The use of third-party software, automated bots, or any tool designed to automate actions on the Chealsea88 platform is strictly prohibited.

Chealsea88 will not be held responsible for any losses arising from your failure to keep your account login credentials secure.

4Deposits & Payments

Chealsea88 supports a wide range of local Malaysian payment methods for the convenience of our members. All deposits are processed in Malaysian Ringgit (MYR) only.

• Minimum Deposit: RM 10 per transaction.
• Maximum Deposit: Subject to the limits of your chosen payment method and your account tier.
• Supported Payment Methods: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, and FPX.
• Deposits must be made from a bank account or e-wallet registered in the same name as the Chealsea88 account holder.
• Chealsea88 does not accept deposits from third parties, credit cards, or international payment methods.
• Deposits that have been credited to an account cannot be reversed or refunded unless a verified technical error has occurred.

Chealsea88 reserves the right to request proof of payment or supporting documents in the event of a deposit dispute. All transaction records are securely stored and can be produced for verification purposes if required.

5Withdrawal of Winnings

Chealsea88 is committed to processing member withdrawals promptly and transparently. The following withdrawal terms must be observed:

• Minimum Withdrawal: RM 30 per withdrawal transaction.
• Maximum Daily Withdrawal: Subject to your membership tier and account history.
• Withdrawals may only be made to a bank account or digital wallet registered in the same name as the Chealsea88 account.
• Your first withdrawal requires full identity verification before it can be processed — please have a valid identification document ready.
• Bonus balances that have not met the wagering requirements are not eligible for withdrawal.
• Chealsea88 reserves the right to conduct additional security checks on withdrawals deemed unusual.
• Any taxes or bank charges related to a withdrawal are the sole responsibility of the user.

6Bonuses & Promotions

Chealsea88 offers a variety of bonuses and promotions to members, including welcome bonuses, daily rebates, weekly cashback, free slots spins, and festive promotions for Hari Raya, Chinese New Year, and Deepavali. All bonuses are subject to the following terms:

• Each bonus comes with its own wagering requirement (rollover) that must be met before a withdrawal is permitted. These requirements are clearly stated on each promotional offer.
• Each bonus may only be claimed once per individual, address, phone number, IP address, and payment method — unless stated otherwise in the relevant promotional terms.
• Bonuses that are awarded will expire within the specified period if the wagering requirements are not met within that time.
• Chealsea88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Abuse of the bonus system, including bonus hedging, may result in bonus cancellation and account closure.
• Not all games contribute equally towards bonus wagering requirements. Game contribution details are stated in the terms of each promotion.

Members are encouraged to read the full terms of each promotion on the Promotions before claiming any bonus. If in doubt, contact Chealsea88 customer support for further clarification.

7Game Rules

The Chealsea88 platform offers a wide range of game categories, including slots, live dealer casino games (baccarat, roulette, blackjack), Sports Betting, virtual sports, and e-sports. The following general rules apply to all games:

• All games on Chealsea88 use a Random Number Generator (RNG) independently certified and audited to ensure fair and random game outcomes.
• Completed game results are final and cannot be disputed unless there is clear and verified evidence of a technical failure.
• In the event of a technical disruption, disconnection, or system failure during an active game, Chealsea88 will attempt to restore the game to the last recorded state on the server.
• Sports Betting is subject to the odds set at the time the bet is placed. Any change in odds after a bet is confirmed does not affect the value of that existing bet.
• Chealsea88 reserves the right to void or cancel any bet where there is a clear technical error in the odds setting or game outcome.
• Minimum and maximum bet limits for each game are displayed within the respective game interface.

8Prohibited Conduct

The following conduct is strictly prohibited on the Chealsea88 platform and may result in immediate account closure, forfeiture of balances and winnings, and legal action:

• Registering for or using another person's account without valid authorisation.
• Providing false or misleading information during registration or the verification process.
• Using bots, automation software, or artificial intelligence to play games.
• Exploiting bugs, software errors, or technical vulnerabilities in the platform for unauthorised gain.
• Launching any cyberattacks, hacking attempts, or malicious activities against Chealsea88's systems.
• Engaging in syndicated betting or unauthorised collusion with other players to manipulate game outcomes.
• Using the Chealsea88 platform for any money laundering or illegal activity financing purposes.
• Engaging in harassment, threats, or offensive language directed at support staff or other members.

9Account Closure

A Chealsea88 account may be closed in the following circumstances:

• By the User: You may request account closure at any time by contacting Chealsea88 customer support. Prior to closure, all eligible balances will be returned to you once the verification process is complete.
• By Chealsea88 — Standard Closure: Chealsea88 reserves the right to close an account with 14 days' notice if the account has been inactive for 12 consecutive months or for other reasonable business reasons.
• By Chealsea88 — Immediate Closure: Chealsea88 reserves the right to close an account without notice and forfeit any remaining balance if fraud, a breach of terms, prohibited conduct, or illegal activity is established.
• Self-Exclusion: Members who choose to self-exclude from the platform for responsible gaming reasons may apply for a temporary or permanent account closure.

Where an account is closed due to a breach of terms by the user, Chealsea88 is under no obligation to refund any remaining balance, bonus, or outstanding winnings.

10Liability Limits

Chealsea88 provides its platform on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, the following liability limits apply:

• Chealsea88 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform.
• Chealsea88 does not guarantee that the platform will be free from interruptions, errors, or computer viruses at all times.
• Chealsea88 is not liable for losses arising from valid game outcomes, changes in Sports Betting odds, or random draw results.
• Chealsea88's total liability to any member in respect of any claim shall not exceed the net deposits made by that member in the 30 days preceding the claim.
• Users are solely responsible for their own betting decisions, and any losses incurred are entirely at their own risk.

11Responsible Gambling

Chealsea88 is strongly committed to the principles of responsible gambling. We believe that online gambling should remain a form of entertainment, not a source of financial stress or personal hardship.

• We provide self-management tools for daily, weekly, and monthly deposit limits which you can set yourself through your account settings.
• Features temporary play break allows you to pause gaming activity for a period of 24 hours, 7 days, or 30 days.
• Options permanent self-exclusion available for members who need an extended break from gambling activity.
• Chealsea88 does not permit the use of credit, loans, or funds needed for basic living expenses as betting funds.
• If you or someone you know needs help with a gambling problem, please contact Chealsea88 customer support or a responsible gambling assistance organisation operating in Malaysia.

More information on responsible gaming is available on the Responsible Gambling page.

12Amendments to Terms

Chealsea88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. The process for notifying amendments is as follows:

• Material amendments will be communicated to members via their registered email or through a prominent notice displayed on the Chealsea88 platform at least 7 days before the amendment takes effect.
• Minor amendments such as spelling corrections, language clarifications, or formatting changes do not require advance notice.
• Continued use of the Chealsea88 platform after any amendment takes effect constitutes your acceptance of and agreement to the revised terms.
• If you do not agree with any amendment to the terms, you have the right to close your account before the amendment takes effect.
• The "Last Updated" date shown at the top of this page indicates when these terms were most recently revised.

If you have any questions regarding these Terms & Conditions, please contact the Chealsea88 customer support team, available to assist you 24 hours a day, 7 days a week via email at support@chealsea88.net.

Summary of Key Limits & Conditions